360 HR Solutions

Organisations that want to improve how they manage and develop their people can draw on 360 HR Solutions, a consultancy that trades under the name KFW Associates HR Consultancy and Training and works in the UK and internationally. It describes its work as consultancy, training and coaching, delivered by a core team of qualified, experienced professionals for clients ranging from individuals and small firms to multinationals in any sector.

Starting with diagnosis

The firm says its method begins with evidence-based diagnostic assessments across a wide range of people processes. It then produces advice shaped around the client's values, culture and strategy, with the stated aim of measurable results and a workplace that people want to join.

Areas of advice

Its service list is broad:

• HR strategy: governance, compliance and corporate responsibility, together with HR analytics, change management, organisational design and strategic planning.
• Attracting and leading talent: recruitment and selection, executive search, employer branding, job descriptions and role profiles, as well as workforce and succession planning.
• Employee relations: employment law, policies and procedures, investigations, disciplinaries and grievances, attendance management and conflict resolution.
• Engagement and reward: wellbeing, flexible working, diversity and inclusion, employee engagement, and reviews of pay and benefits including surveys of reward.

Profiling tools for teams and leaders

The firm uses the Team Management Profile from the Margerison-McCann model, and a Team Performance Profile that works as a mini-audit of how team members rate the team against a researched model of effectiveness. It also uses the Leadership Behaviours Profile, a multi-rater feedback tool giving a 360-degree review of a leader, with a six-month progress check in the form of a pulse report.

Training and a coaching qualification

On the development side, it offers the ITOL Certificate in Performance Coaching, a fast-track qualification built around an intensive two-day practical workshop. It is aimed at occasional coaches such as HR officers, office managers, team leaders and project managers, and moves beyond standard behavioural frameworks to look at what stops sustained performance improvement. Learners are assessed throughout and keep a reflective journal.

Principles

The firm names trust as the cornerstone of its relationships, supported by honesty, transparency, integrity and credibility.

360 HR Solutions is an HR and learning and development consultancy working with organisations in the UK and internationally. It trades under KFW Associates HR Consultancy and Training Ltd and combines advisory work with training courses and one-to-one coaching. Its approach starts with diagnostic assessments of an organisation's people processes, then shapes advice around the client's values, culture and strategy.

Services

• HR strategy: strategic planning, organisational design, change management, HR analytics, governance and compliance.
• Talent and recruitment: workforce and succession planning, recruitment and selection, executive search, employer branding and role profiles.
• Employee relations: employment law, policies, investigations, disciplinaries, grievances and attendance management.
• Reward and engagement: reward and benefits reviews, reward surveys, wellbeing, flexible working, diversity and inclusion.
• Team and leadership profiling: the Team Management Profile, Team Performance Profile and a 360-degree Leadership Behaviours Profile with a six-month follow-up report.
• Coaching qualifications: an ITOL Certificate in Performance Coaching for people aiming at advanced coaching skills.

Who it works with

The consultancy says it serves individuals, small and medium firms and multinationals, across every sector.

Key facts

• Based in: United Kingdom
• Legal entity: KFW Associates HR Consultancy and Training Ltd
• Tools used: Team Management Profile (Margerison-McCann) and TMSDI Leadership Behaviour Profile