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MadCap Software

Authoring, content management and delivery software for technical documentation and training content

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About MadCap Software

MadCap Software makes tools for writing, managing and publishing structured content. Its products serve technical documentation, online help, knowledge bases, eLearning and training material, and the company now frames them as a governed knowledge platform that can feed AI systems.

What MadCap Software offers

  • MadCap Flare — authoring and publishing for documentation.
  • IXIA CCMS — a component content management system based on DITA.
  • Create — a tool for building content.
  • Syndicate.AI — a central hub for delivering content to channels, systems and AI tools.
  • Review and governance — role-based access, version history, audit trails and subject-expert review.

Who it works with

Documentation, training and learning teams. The older listing says more than 20,000 companies worldwide use its products, and the site mentions partner and education programmes.

Key facts

  • Content approach: single-source, multi-channel
  • Events: an annual conference called MadWorld

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

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