ContactEngine is an award-winning proactive conversational AI technology used by large corporations across industries to automate customer communications.
ContactEngine enables you to provide proactive customer service as a business – interacting with customers through the channels they’re most comfortable with before they need to contact you. ContactEngine AI starts and runs intelligent conversations, transforming the efficiency and costs of your operations, and revolutionizing your customer experience.
ContactEngine is deployed in multiple industries internationally, including telecommunications, banking, insurance, retail, and utilities. Clients include Argos, Asda, British Gas, BT, DHL, Sky, TELUS, Verizon, Virgin Media, Whirlpool.
ContactEngine is privately owned. The company is headquartered in London (UK), with offices in Bletchley Park (UK) and McLean, Virginia (USA).