IT Total Care Inc.

IT Total Care Inc. is a managed IT and cybersecurity provider serving small and mid-sized businesses in Silicon Valley and the wider Bay Area. It describes itself as veteran-owned and as a small business itself.

Its pitch is to run a client's technology for less than an in-house team would cost, while cutting security risk.

Services

• Managed IT support: packaged as ManagedCare, Co-Managed, OpenCare and SmartHands plans.
• Cybersecurity: network security, data protection and compliance support.
• Cloud services: storage, retrieval, protection and cloud computing.
• Business IT: VoIP telephony, virtualisation, desktop and server support, and remote-work setups.
• Planning: technology strategy, IT documentation and budgeting.

Who it serves

Home health agencies, professional services firms and field services businesses, among other Bay Area companies.

Key facts

• Based in: San Francisco Bay Area, California
• Ownership: veteran-owned
• Quality checks: quarterly business reviews and client satisfaction surveys