Business Service Company

ACE Answering Service

24-hour live call answering and virtual receptionist service for Australian businesses

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TrustList summary

Ace Answering Service provides live telephone answering from Australia. Its receptionists take calls for clients day and night, and the company says no call is left to an automated queue.

Services

Virtual receptionist: trained staff answer as if part of the client's own team, using a script written for the business.
Live scheduling: appointments booked and diaries managed, at any hour.
After-hours cover: calls diverted during evenings, nights or set periods.
Data and order entry: details keyed into the client's online systems.
Inbound lead response and email replies: enquiries followed up quickly.
Emergency response and dispatch: a round-the-clock line for medical, environmental and maintenance call-outs.

Who it serves

Sole traders, small firms and large organisations across professional services, healthcare, trades, transport and retail.

Key facts

Based in: Australia
Hours: every hour of every day of the year

Summary written by TrustList from the business's own published information, Oct 2026.

Gallery

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Categories & features

Rankings

ACE Answering Service is ranked on 3 TrustList rankings: #2 on 1, #25 on 1 and #39 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. ACE Answering Service has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Business service company · 3 rankings

#2of 17
Environmental
It is the only one of the 17 here listing customer service and one of 5 here listing industrial.
Its profile: “- Emergency response and dispatch: a round-the-clock line for medical, environmental and maintenance call-outs.”
Of the 17 here, 6 also cover outsourcing and 5 also cover industrial; 2 also work in London.
Behind 2020 Exhibits, ahead of BusinessBasics.
#25of 1005
It
It is one of 2 here listing environmental.
Of the top 88 here, 28 also cover accounting and 26 also cover tax; 3 also work in York and 2 also work in New York.
Behind ACE Advisory, ahead of ACE HR Consultants.
#39of 1419
Business
It is the only one of the top 90 here listing customer service and one of 3 here listing environmental.
Its profile: “- Virtual receptionist: trained staff answer as if part of the client's own team, using a script written for the business.”
Of the top 90 here, 13 also cover legal and 10 also cover medical; 3 also work in Mumbai and 3 also work in Dubai.
Behind AccuServe Payroll, ahead of Ace Business Solutions.