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Medical Transcription
Customizable Macros
Transcription Reporting
Voice Capture
Archiving & Retention
Voice Recognition
Abbreviation Expansion
Audio File Management
Audio Transmission
Video Editing
Video Stabilization
Collaboration
Media Library
Social Sharing
Text Overlay
Video Capture
Brand Overlay
3D Video Editing
Audio Tools
Speed Adjustment
Split / Merge
Supports HD Resolution
Deployment
Android
Installed - Mac
Installed - Windows
Web-Based, Cloud, SaaS
iPhone / iPad
Call Center
Escalation Management
Call Logging
Call Recording
Predictive Dialer
Interactive Voice Response (IVR)
Blended Call Center
Call Scripting
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Reporting/Analytics
Campaign Management
Real-time Chat
Queue Management
Artificial Intelligence
Chatbot
Multi-Language
For Healthcare
For eCommerce
Virtual Personal Assistant (VPA)
Process/Workflow Automation
Predictive Analytics
For Sales
Training
Built-in Course Authoring
Corporate/Business
Learner Portal
Mobile Learning
Synchronous Learning
Certification Management
Simulation
Training Companies
In Person
Live Online
Webinars
eCommerce
Documentation
Built in LMS
Not Offered
Academic/Education
Asynchronous Learning
Blended Learning
Customer Experience
Dashboard
Sentiment Analysis
Analytics
Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
Survey/Poll Management
Customer Segmentation
Text Analysis
Support
Online
24/7 (Live Rep)
Business Hours
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Speech Recognition
Automatic Transcription
Audio Capture
Speech-to-text Analysis
Multi-Language
Voice Recognition
Customizable Macros
Concatenated Speech
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