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Remote Monitoring and Management Software
Deployment:Web-Based, Cloud, SaaS
Remote Support:Session Recording
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Information Governance
Master Data Management
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Patch Management
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Remote Access/Control
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Modeling & Simulation
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Employee Monitoring
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Idle Time Monitoring
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Productivity Analysis
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VPN
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Business Continuity
Encryption
Backup Log
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Compression
Continuous Backup
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Local Server Options
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Secure Data Storage
Web Access / Restoration
Help Desk
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Self Service Portal
Interaction Tracking
Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
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Network Monitoring
Alerts / Escalation
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Email Integration
IT Asset Management
Macros/Templated Responses
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Service Level Agreement (SLA) Management
IT Management
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Remote Access/Control
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IT Service
Release Management
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Self Service Portal
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Ticket Management
IT Asset Management
Knowledge Management
Service Catalog
Service Reporting
ITSM
Project Management
Asset Tracking
Self Service Portal
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