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Remote Monitoring and Management Software
Customer Engagement:Analytics
Customer Experience:Analytics
Deployment:Web-Based, Cloud, SaaS
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Analytics/Reporting
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For Sales / Marketing
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Virtual Reality Integration
Business Performance Management
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Key Performance Indicators
Strategic Planning
Ad hoc Analysis
Consolidation / Roll-Up
Qualitative Analysis
Quantitative Analysis
Scorecarding
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Scorecards
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Data Source Integrations
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KPI Monitoring
Private Dashboards
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Widgets
Data Analysis
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Data Source Connectors
Data Discovery
Natural Language Search
Query Builder
Self Service Data Preparation
Self-service Analytics
Storytelling
Data Management
Data Analysis
Data Security
Data Integration
Customer Data
Data Capture
Data Migration
Data Quality Control
Information Governance
Master Data Management
Match & Merge
Patch Management
Dashboard
Compliance Management
Alerts/Notifications
Remote Access/Control
Vulnerability Scanning
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Custom Patches
Network Wide Management
Patch Prioritization
Patch Testing
Decision Support
Data Analysis
Version Control
Performance Metrics
Budgeting & Forecasting
Application Development
Monte Carlo Simulation
Decision Tree Analysis
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
IoT
Data Management
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Prototyping
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Visualization
Configuration Management
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Big Data Analytics
Connectivity Management
Device Management
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Asset Tracking
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Predictive Maintenance
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Service History Tracking
Technician Management
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Scheduling
Calibration Management
Key & Lock Management
Manufacturing
ERP
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Quotes/Estimates
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Shipping Management
Material Requirements Planning
Accounting Integration
MES
Safety Management
Predictive Analytics
Benchmarking
Sentiment Analysis
Data Mining
For Healthcare
AI/Machine Learning
Modeling & Simulation
Data Blending
Demand Forecasting
For Education
Preventive Maintenance
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
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Work Order Management
Vendor Management
Purchase Orders
Reminders
Production Scheduling
Scheduling
Quality Management
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What-if Analysis
Quality Management
Risk Management
Defect Tracking
Training Management
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Audit Management
Corrective and Preventive Actions (CAPA)
Complaint Management
Document Control
ISO Standards Management
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No-Code
Mobile Access
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Calendar Management
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Forms Management
Customizable Dashboard
Business Process Automation
Graphical Workflow Editor
Third Party Integrations
Workflow Configuration
Network Monitoring
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Baseline Manager
Bandwidth Monitoring
IP Address Monitoring
Internet Usage Monitoring
Network Diagnosis
Network Resource Management
SLA Monitoring
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Uptime Monitoring
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In Person
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Not Offered
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Business Hours
Online
24/7 (Live Rep)
Employee Monitoring
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Time Tracking
Employee Activity Monitoring
Screen Activity Recording
Browsing History
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Idle Time Monitoring
Keystroke Recording
Productivity Analysis
Remote Monitoring and Management
Deployment Management
Mobile Access
Network Monitoring
IT Asset Management
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Remediation Management
Real-time Alerts
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Screen Sharing
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Lead Management
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Opportunity Management
Referral Tracking
Sales Forecasting
Physical Security
Access Controls/Permissions
Event Management
Investigation Management
Audit Management
Visitor Management
Badge Management
Safety Incident Management
Alarm Management
Security Management
Network Security
VPN
Access Control
Reporting/Analytics
Activity Monitoring
Firewalls
Intrusion Detection System
Threat Response
Vulnerability Scanning
Business Continuity
Encryption
Backup Log
Backup Scheduling
Compression
Continuous Backup
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration
Help Desk
Reporting/Analytics
Self Service Portal
Interaction Tracking
Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
Ticket Management
Workflow Configuration
Call Center Management
Network Monitoring
Alerts / Escalation
Automated Routing
Email Integration
IT Asset Management
Macros/Templated Responses
Multi-Channel Communication
Service Level Agreement (SLA) Management
IT Management
License Management
Inventory Management
Maintenance Scheduling
Access Controls/Permissions
Compliance Management
Capacity Management
Remote Access/Control
Issue Auditing
Patch Management
IT Service
Release Management
Contract Management
Self Service Portal
Incident Management
Ticket Management
IT Asset Management
Knowledge Management
Service Catalog
Service Reporting
ITSM
Project Management
Asset Tracking
Self Service Portal
Incident Management
Change Management
Configuration Management
Contract/License Management
Availability Management
Problem Management
Release & Deployment Management
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