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Master Data Management
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Automatic Approval
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Employee Monitoring
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Access Controls/Permissions
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VPN
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Encryption
Backup Log
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Compression
Continuous Backup
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Local Server Options
Multiple System Support
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Secure Data Storage
Web Access / Restoration
Help Desk
Reporting/Analytics
Self Service Portal
Interaction Tracking
Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
Ticket Management
Workflow Configuration
Call Center Management
Network Monitoring
Alerts / Escalation
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IT Asset Management
Macros/Templated Responses
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Service Level Agreement (SLA) Management
IT Management
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Remote Access/Control
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IT Service
Release Management
Contract Management
Self Service Portal
Incident Management
Ticket Management
IT Asset Management
Knowledge Management
Service Catalog
Service Reporting
ITSM
Project Management
Asset Tracking
Self Service Portal
Incident Management
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Configuration Management
Contract/License Management
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Release & Deployment Management
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