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Remote Monitoring and Management Software
Deployment:Installed - Windows
Help Desk:Interaction Tracking
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Information Governance
Master Data Management
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Patch Management
Dashboard
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Alerts/Notifications
Remote Access/Control
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Custom Patches
Network Wide Management
Patch Prioritization
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Data Analysis
Version Control
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Monte Carlo Simulation
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Configuration Management
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Big Data Analytics
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Calibration Management
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MES
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For Healthcare
AI/Machine Learning
Modeling & Simulation
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For Education
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Business Hours
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24/7 (Live Rep)
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Idle Time Monitoring
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Productivity Analysis
Remote Monitoring and Management
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VPN
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Firewalls
Intrusion Detection System
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Business Continuity
Encryption
Backup Log
Backup Scheduling
Compression
Continuous Backup
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Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration
Help Desk
Reporting/Analytics
Self Service Portal
Interaction Tracking
Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
Ticket Management
Workflow Configuration
Call Center Management
Network Monitoring
Alerts / Escalation
Automated Routing
Email Integration
IT Asset Management
Macros/Templated Responses
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Service Level Agreement (SLA) Management
IT Management
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Remote Access/Control
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IT Service
Release Management
Contract Management
Self Service Portal
Incident Management
Ticket Management
IT Asset Management
Knowledge Management
Service Catalog
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ITSM
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Asset Tracking
Self Service Portal
Incident Management
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Configuration Management
Contract/License Management
Availability Management
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Release & Deployment Management