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IVR
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Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
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CRM
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Call Recording
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IVR / Voice Recognition
Caller Identification
Call Tracking Metrics
Call Recording
Record & Playback Ability
Archiving
Call Tagging
Distributed Call Recording
Event Triggered Recording
File Transfer
On-Demand Recording
Scheduled Recording
Telephony
VOIP
Reporting/Analytics
Contact Management
Auto Dialer
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Call Monitoring
IVR / Voice Recognition
Predictive Dialer
Telemarketing Management
Call Center
Reporting/Analytics
Campaign Management
Real-time Chat
Queue Management
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Call Logging
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Interactive Voice Response (IVR)
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Data Management
Performance Management
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Predictive Dialer
Lead Management
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Online
24/7 (Live Rep)
Training
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Mobile Learning
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Documentation
Not Offered
Deployment
Android
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Installed - Windows
Web-Based, Cloud, SaaS
iPhone / iPad