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Multiple Programming Languages Supported
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Website Optimization Tools
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Call Scripting
Inbound Call Center
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Customer Service
Workflow Management
Performance Metrics
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Queue Management
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Version Control
Drag & Drop
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Customizable Branding
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Document Storage
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Remote Access/Control
Ticket Management
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Email Integration
IT Asset Management
Macros/Templated Responses
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Service Level Agreement (SLA) Management
IT Asset Management
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Escalation Management
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Knowledge Management
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