• BY INDUSTRY
  BANKING
  INSURANCE
  BPO
• BY ISV PLATFORM
  FINASTRA
  Q2
  GENESYS
  FIVE9
• PRODUCTS

• FLOATBOT UNO - CONTACT CENTER AI
  FLOATBOT NEO - ASR AS A SERVICE
  FLOATBOT ARMOR - VOICE BIOMETRICS
  FLOATBOT - AI AGENT ASSIST
  FLOATBOT QnA - COGNITIVE SEARCH

• SOLUTIONS

• BY USE CASE
  INCREASE DIGITAL SALES
  AUTOMATE CLAIMS SUBMISSION
  CORPORATE BANKING
  RETAIL BANKING
  AI AGENT ASSIST
  AUTOMATED COLLECTION
  BY INDUSTRY
  BANKING
  INSURANCE
  BPO
  BY ISV PLATFORM
  BY USE CASE
• INCREASE DIGITAL SALES
  AUTOMATE CLAIMS SUBMISSION
  CORPORATE BANKING
  RETAIL BANKING
  AI AGENT ASSIST
  AUTOMATED COLLECTION
  BY INDUSTRY
• BANKING
  INSURANCE
  BPO
  BY ISV PLATFORM
• FINASTRA
  Q2
  GENESYS
  FIVE9

• BY USE CASE
  INCREASE DIGITAL SALES
  AUTOMATE CLAIMS SUBMISSION
  CORPORATE BANKING
  RETAIL BANKING
  AI AGENT ASSIST
  AUTOMATED COLLECTION
  BY INDUSTRY
  BANKING
  INSURANCE
  BPO
  BY ISV PLATFORM
  BY USE CASE

• INCREASE DIGITAL SALES
  AUTOMATE CLAIMS SUBMISSION
  CORPORATE BANKING
  RETAIL BANKING
  AI AGENT ASSIST
  AUTOMATED COLLECTION
  BY INDUSTRY
• BANKING
  INSURANCE
  BPO
  BY ISV PLATFORM
• FINASTRA
  Q2
  GENESYS
  FIVE9

• BY USE CASE

• INCREASE DIGITAL SALES
  AUTOMATE CLAIMS SUBMISSION
  CORPORATE BANKING
  RETAIL BANKING
  AI AGENT ASSIST
  AUTOMATED COLLECTION

• BY INDUSTRY

• BANKING
  INSURANCE
  BPO

• BY ISV PLATFORM

• FINASTRA
  Q2
  GENESYS
  FIVE9

WORLD’S LEADING UNIFIED

VOICEBOT AND CHATBOT PLATFORM
SaaS-based, no-code Conversational AI platform helping Insurance Carriers and Fintechs increase Digital Sales, automate Inbound and outbound calls, and deliver delightful customer support – we can help you too

CONTACT CENTER AI ASR AS A SERVICE AI AGENT ASSIST
HERE'S WHAT OUR CUSTOMERS SAY
I have worked closely with the Floatbot team on deploying their agent-assist product
The foundational element of any conversational AI product is the accuracy in identifying the intent And integrating these capabilities in the call flow in a very contextual manner
The Floatbot platform exceeded my expectation in identifying the right knowledge article based on the provided inputs
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The Floatbot team was very responsive and fast in adopting new ideas, which is critical for any innovation-led transformation project
We were able to implement the solution 70% faster than other similar solutions I have worked with
In our deployment, we saw a significant improvement in the speed of accessing the correct answers by the users, thereby improving the efficiency and customer satisfaction metrics
With Floatbot, we will be able to push the same agent-assist bot to a customer-facing chatbot or Voicebot for self-serve, reducing our effort by 60% for future self-serve deployments
Read less
We signed contract with Floatbot to automate outbound calls and to generate qualified leads
We are extremely pleased with Floatbot platform capabilities and their Voice AI technology
In last 2 months, we were able to generate revenue of $400,000+ though Floatbot's Voicebot
At present, we are able to generate 20% of our total qualified leads through Voicebot
We aim to generate at least 80% of our total qualified leads through Floatbot's Voice AI platform, in next 3 months
We got almost 24x7 support from Floatbot's team
I would highly recommend Floatbot to anyone looking for Voice AI to automate their contact center operations

Jimmy & Team has been an amazing support for us and Floatbot's capability of deploying the bots in Omni-channels along with its strong AI, helps our product to stand out from other competitors
We are not only seeing great interest from customers who are already using telemarketing and handling contact center but also companies who recognize the importance of digital transformation

THE FLOATBOT

EFFECT IN NUMBERS
A deep-tech AI Chatbot and Voicebot that
helps you achieve business results that matter

Increase in
CSAT (Customer Satisfaction)
Reduce Cost of
Customer Support Costs
END-TO-END CONVERSATIONAL AI PLATFORM
Engage your customers across 15+ customer-facing channels - Text/SMS, Facebook Messenger, WhatsApp, Websites, Mobile Apps, and more - with an omnichannel chatbot
The bot has self-learning NLP, which means it self-learns from unstructured data - website pages, Knowledgebase, PDFs, Word documents, etc
It also supports co-browsing and audio/video calls

Automate up to 90% of inbound/outbound calls for sales or customer support operations with AI-Powered Voicebot
The bot, powered with battle-tested high-accuracy NLP, can carry out sophisticated human-like conversations and address objections intelligently

Leverage an AI-power assistant (AI Agent Assist) that suggests real-time answers to human agents while talking (or chatting) with customers
The bot frees your agents from the tedious task of searching for the appropriate information in knowledgebase, scripts, and documents

Implement ASR as a Service to transcribe up to 100% of calls 3X faster with 40% less operational costs
Build voice-based applications with deep tech ASR (Automatic Speech Recognition) or speech-to-text functionality that yields 95%+ accuracy

Boost Agent Productivity with AI Agent Assist, so human agents can focus on building relationships with customers rather than searching for appropriate information in scripts, documents, or knowledgebase

• Cognitive QnA on Knowledge-base, Unstructured Content
• Real-Time Nudges or Suggestions for Sales conversation
• Workflows and Decision Trees