Data Response

Data Response is a contact centre and fulfilment provider operating in Melbourne and Sydney, Australia. It runs customer support and call centre work, and it also offers data-driven marketing for brands.

Services

• Contact centre and customer support: call centre services for organisations across Australia.
• Fulfilment: fulfilment services for clients that need stock and materials handled.
• Data-driven marketing: campaigns built on customer data, with results tracked and reported.
• Lead generation: business to business lead generation for clients.
• Business continuity and overflow: taking on contact centre overflow work for other businesses.

Clients

Organisations in finance, FMCG, publishing, automotive, government and business to business lead generation.

Key facts

• Experience: Working with brands since 1989
• Working model: A remote work process for staff in Melbourne, with secure communication systems
• Based in: Melbourne and Sydney, Australia