Use our professional advice to resolve the problem of your Eufy camera not showing events. Find out how to promptly fix typical causes, such as improper settings, storage problems, or firmware issues. Use our simple troubleshooting instructions to restore your Eufy security camera to full operation.
Because of their dependable performance and user-friendliness, smart home security systems like Eufy have become more and more popular. Eufy cameras provide convenience and comfort of mind, whether you're watching your front porch or your baby's room. Nevertheless, an irritating problem that many customers have is Eufy Camera not showing events.
The usefulness of a smart security system is negated if you are not receiving important motion alerts or playback recordings. We'll look at the possible reasons for this issue in this blog post and offer workable fixes, such as how to check your Eufy Camera login, change settings, and even reset your camera if necessary.
This problem could have a number of causes. The most typical ones are broken down here, along with solutions:
Although it may seem apparent, this is one of the most common offenders. No events will be recorded by the camera if motion detection is disabled or improperly configured.
How to resolve it:
Launch the Eufy Security app.
With the problem, tap the camera.
Navigate to Motion Detection under Settings.
Make sure motion detection is turned on.
To target particular regions, create Activity Zones and adjust the sensitivity slider as necessary.
You may switch off event recording and notifications separately with Eufy cameras. You won't receive notifications or stored events if either is turned off.
How to check:
Make sure the camera is configured to notify you when it detects motion by going to Settings > Notification.
Additionally, make sure the Security Mode (Home, Away, etc.) is set up to record events.
Issues with event logging are among the faults that can arise from an outdated program or firmware.
How to fix:
Update your Eufy Security app to the most recent version from Google Play or the App Store.
Navigate to Settings > About Device > Firmware in the app to see whether there are any firmware upgrades.
Your settings might not sync properly or cloud storage might not work if you're not connected into your Eufy account correctly.
How to proceed:
Go to Settings > Account after launching the Eufy Security app.
Authenticate that you have the accurate login evidence.
If not, use your email address and password to log in to Eufy Camera properly.
Use the password recovery tool if you can't remember your login information.
Your camera might not be able to capture events if the storage is full or corrupted.
Examine the following:
Make sure the SD card is properly installed and has enough room if you're using one.
In the Eufy app, go to Settings > Storage and try formatting the SD card.
Verify that your membership is active if you use cloud storage.
A steady connection to the HomeBase or Wi-Fi network is necessary for Eufy cameras to function. Data syncing problems brought on by poor connectivity may result in missed events.
To fix:
Authenticate that the HomeBase (if applicable) and the camera are linked to the same network.
Restart the HomeBase and your router.
To guarantee a solid signal, move the camera closer to your HomeBase or router.
It might be time for a reset if you've done everything and your Eufy Camera is still not displaying events.
Find the reset knob, which is frequently a tiny pinhole, to reset the Eufy camera.
Press and hold the reset key using a paperclip or SIM ejector tool.
A successful reset will be shown by the LED flashing.
Alter your settings and relink the camera to the app.
Many problems that cannot be resolved by a software update or setting change can be resolved by following the reset Eufy camera procedure. You must re-add the camera to your Eufy app after doing this, though, as it will erase all saved settings.
It can be infuriating when your Eufy Camera Not Showing Events, but it's usually a fixable problem. With the correct advice, the remedies are frequently simple, whether you're selecting to reset your Eufy Camera, change the motion settings, or log in again.