About Crescendo

Facilitates patient-centered care through visit-to-visit care plans
Supports continuity of care
Delivers therapy-centered, comprehensive documentation
Ensures that notes for each discipline are created by like disciplines
Automatically calculates all pertinent risk assessments and screenings: fall, hospitalization and depression
Uses best practice standards for comprehensive wound documentation
Provides customizable forms at the agency level to meet specific agency needs
Offers SHP and PPS Plus alerts and information in real time
Offers OASIS assistance based on patient assessment
Includes high-risk patient information for fall and hospitalization risk assessments
Capture patient and clinician signatures
Uses best practice evaluation tools, such as the Braden Scale, the PUSH Tool, the Timed Up and Go Test, the Tinetti Assessment Tool, the Berg Balance Scale and many more
Intentional direct focus on symptom management
Includes hospice-specific standardized assessment tools – symptom status, spiritual assessment, psychosocial findings, functional ability, disease-specifc indicators, pain screenings – for all disciplines
Promotes continuous updating of the comprehensive assessment, documentation consistency, and effective care management
Integrates HIS questions into the admission assessment
Offers a standardized method to document all aspects of interdisciplinary team meetings including attendance, administrative issues, QAPI activities, and meeting guests
Displays documentation based on level/location of care to promote trending of patient decline and symptom management throughout the hospice admission
Includes Bereavement with events embedded within an individualized Bereavement plan of care
Uses best practice assessment tools, such as the Edmonton Symptom Assessment Scale
Provides comprehensive revenue cycle management
Supports all business lines — home health, hospice and private duty
Enables automatic payer change with a single click
Coordinates all of the payer levels — episodic, fee-for-service and per diem — and fulfills their needs: orders, face-to-face authorizations, plans of care and claims
Customizes billing cycles — daily, weekly, monthly or on-demand
Streamlines processes to capture lost charges, reduce claim denials, improve billing and reimbursement, and enhance patient satisfaction
Integrates the most critical revenue cycle elements — patient eligibility, patient scheduling and patient financials
Eliminates lost revenues by ensuring clinically accurate and clean claims
Gives the scheduler one-click access to all of the patient and employee data