Practice EHR

Running a medical practice means keeping clinical notes, scheduling, insurance checks, claims and follow-up in step, and many practices do it across several disconnected programs. Practice EHR runs in the cloud and combines electronic health records, practice management, medical billing and revenue cycle management in one workflow, from check-in to check-out and from billing to claim submission. It needs only a compatible browser or an iPad and an internet connection.

Any specialty, any size

The company says the software suits a single or multi-specialty practice of any size, and that it provides specialty-specific solutions. The practices it describes include chiropractic, pain management and podiatry, and it also serves billing companies that manage billing for their clients. Because it is cloud-based, staff can work anywhere there is internet access. The company describes itself as the number one EHR and practice management software, which is its own claim.

Front desk and patient tools

An advanced scheduling system supports the front desk, with automatic insurance eligibility checks to save time. Electronic prescribing is built in, patients can check themselves in, and a secure patient portal lets practices engage patients without tying up staff. When an appointment is booked, an AI measure shows the risk that the patient will not turn up.

Billing and reports

Billing and claims are in the same platform, including claim submission and revenue cycle management. A claim editor flags warnings and errors before submission, and reports and key performance indicators help managers see what is working and what is not.

AI across the practice

The current site stresses AI features for each role. An AI scribe is a multilingual note assistant for clinicians that aims to cut charting time. A smart scanner speeds up and corrects documentation, and a summarizer turns a chart, fax or lab result into a clear summary. Calling agents handle scheduling and follow-ups, and an outbound agent handles payer calls. A fax assistant identifies the patient and the purpose of a document, and a chatbot assistant helps staff with tasks in the system.

Compliance and moving over

The vendor describes the platform as HIPAA compliant and as easy to switch to from another system. Demonstrations are offered on request.

Practice EHR is a cloud-based platform that combines electronic health records, practice management, billing and revenue cycle management. It is designed to work for any specialty and runs in a compatible browser or on an iPad.

Features

• Electronic health records: specialty-specific records for a practice's clinical work.
• Billing and claims: covers billing, claim submission and revenue cycle management.
• Scheduling: appointment booking and follow-up in the same workflow.
• AI scribe: a multilingual note assistant for clinicians.
• AI claim and scanning tools: a claim editor that flags errors, plus a smart document scanner.
• AI calling and fax: agents for scheduling and payer calls, and a fax assistant that identifies the patient.
• No-show risk: shows the risk of a missed appointment when booking.

Who it serves

Medical practices of any size, including chiropractic, pain management and podiatry, and billing companies.

Key facts

• Compliance: described as HIPAA compliant.
• Hosting: cloud-based, usable wherever there is internet.