CRM CareCloud facilitates easy gathering and processing of information about customers and their shopping behavior in one data warehouse.

Digital document printing including color personalized data. Large-format printing of banners and other large-format media including their personalization.

Plastic cards create a relationship between the customer and the company. Plastic cards reinforce the trust and loyalty of the customer with your company.

The multilingual call center adapts to your needs. We provide partial or complete outsourcing of technical background and human resources.

GOPASS - the winner of Best CRM Award 2015 in prestigious international competition The Loyalty Awards 2015 is operated on CRM CareCloud.

We like DIRECT MARKETING
Today Cortex is already a big team of people who know a lot about DIRECT MARKETING and therefore they like it.

The spectrum of our direct marketing activities includes services of our inbound and outbound communication center, administration of loyalty programs, the realization of direct marketing campaigns, letter shop services, production of plastic cards and printing works in the digital center, programming of modular application CRM CareCloud and web pages.

Most of all we like looking after our clients´ loyalty programs. In this area, we use all our knowledge, experience and skills. We provide all direct marketing services related to the administration of loyalty programs - with our own employees under one roof and in permanent co-operation with our clients.

During more than twenty years in the industry, we have built a large team of people. Each of us does what he or she is naturally inclined to. Those caring ones are project managers of loyalty programs and other direct marketing projects for our clients. We have many colleagues who adore information technology above all – they program web applications, administer databases and develop CRM CareCloud.

Colleagues who like communicating work in the call center. Caring girls mostly on info lines or on the helpdesk. Predators in telesales, in all honesty, sell everything that customers are willing to buy. Technically skilled colleagues care for all the technology in the letter-shop, production of plastic cards and digital print.

Come to see us and the most pleasant of our staff will make a cup of excellent Brazilian coffee for you!

CRM Carecloud
CareCloud CRM is a universal CRM solution for B2C relationships between companies and their customers. It allows us to get to know, analyze and predict the needs and wishes of customers. It also facilitates gathering and processing information about customers and their shopping behavior in one data warehouse - CareCloud CRM.

CareCloud CRM improves the efficiency of marketing activities. The marketing department gains flexible tools for segmentation, preparation, and processing of marketing campaigns and their analyses. Sources invested in marketing campaigns bring a higher return.

Knowledge of the wishes and needs of each customer, an individual approach and building of mutual long-term relationships. These are the bases of communication which can positively influence the satisfaction and loyalty of the customer when they are well managed.

Customer Relationship Management is interactive communication, which creates above-standard quality relationships. In principle, it is nothing else than to know your customer well and offer him or her something which he or she expects. It must also be sooner than the competition offers it. For these purposes, we have developed the modular system CRM CareCloud.

Don’t care about the size, the system is fully scalable - the solution is for Restauration, fitness or hairdresser with one employee as convenient as multinational corporations.