SysTrack Digital Experience Monitoring

SysTrack is the digital experience monitoring platform from Lakeside Software. It runs on devices in the workplace and records how computers, applications and virtual desktops actually perform, so IT staff can see what affects the people using them.

What SysTrack offers

• Endpoint data collection — more than ten thousand data points captured from each device every fifteen seconds.
• Sensors and automations — over a thousand sensors and more than two hundred ready-made automations for spotting and fixing issues.
• DEX packs — focused sets of reports, such as a Green IT pack on energy use and hardware lifecycle, and a Google Workspace pack on application load times.
• Operations support — fewer help desk tickets, checks for over- and under-provisioned machines, and faster fault resolution.
• AI and ML data feed — endpoint data prepared for analytics tools.

Who it works with

Large organisations with complex IT estates, covering physical and virtual environments and a wide range of operating systems.

Key facts

• Vendor: Lakeside Software
• Coverage: physical and virtual environments