Unmatched data depth, scoped for your needs

As business priorities shift and evolve at rapid rates, IT faces a growing need to be agile and responsive leaders within organizations This means being ready with the right data to balance market realities, expense planning, technical risks, and employee experience across the enterprise

Enter Lakeside’s DEX Library Built on the deepest set of end point data available, these solutions help IT observe data through the lens of a specific challenge and take action

Get started with your first DEX pack today

Use performance data from devices and data centers to benchmark and reduce energy consumption, carbon dioxide emissions, and e-waste Learn More The Green IT DEX pack helps businesses reduce the footprint of their org through technology performance, usage, and planning The pack provides deep insights into consumption within an IT estate while highlighting opportunities to reduce This means IT leaders can leverage real employee endpoint data to inform hardware purchases, lifecycle planning, VM optimization, and employee education With the Green IT DEX pack, Lakeside helps businesses translate employee experience data into transformative sustainability initiatives, including:

• Identify opportunities to reduce energy consumption *IT management solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. Directly from the workspace, SysTrack captures data such as CPU, RAM, memory, and other 10,000+ data points. These are then analyzed by SysTrack and used by IT in countless ways that lower costs and optimize operations including: lowering the amount of help desk tickets, identifying over and under-provisioning, reducing MTTR and more!

• Differentiate your footprint across persona, geography, and device type
• Reduce paper waste and printing costs
• Optimize hardware purchases based on performance, not time
• Educate the business on sustainable technology practices Lakeside customers can access the Green IT pack and more information through our Customer Gateway

Manage Google Workspaces by tracking key application performance metrics (load time and page failures) and know when performance dips below your organization’s benchmarks Learn More Optimize productivity and experience across Google Applications The Google Workspace DEX pack surfaces key application performance and usage metrics to reveal which apps impact productivity across the organization The pack goes beyond uptime checks by collecting data from the edge and analyzing load time by application, persona group, and system This monitoring allows IT leaders to:

• Manage digital employee experience within Google Workspace
• Monitor load time and usage of Docs, Sheets, and Slides
• Investigate by persona group, application, system, and time interval
• Identify irregular performance within the organization
• Track engagement both daily and over time Lakeside customers can access the Google Workspace pack and more information through our Customer Gateway

Ensure your distributed workforce stays productive by tracking and optimizing Microsoft Teams versions and performance across the business for optimal collaboration Learn More Optimize enterprise-wide collaboration and experience on Teams The Microsoft Teams DEX pack helps IT manage, troubleshoot, and optimize Teams performance through genuine employee device data This pack surfaces detailed analysis of resource consumption and application versions, providing a full picture of health and experience for IT Whether a desktop engineer or an IT manager, the Microsoft Teams DEX pack makes the right data readily available to help:

• Manage digital employee experience within Teams
• Track by persona, device, and version
• Save time troubleshooting without synthetic tests
• Identify versions that are fault heavy or resource intensive
• Compare resource consumption over time Lakeside customers can access the Microsoft Teams pack and more information through our Customer Gateway

Identify system, application, and network issues that could negatively impact user experience, all from a single space to act against potential problems Learn More Solve issues before they’re felt by employees The Proactive IT DEX pack provides expanded visibility into potential problems across the IT estate that are likely to impact employees The pack is equipped with specialized dashboards to reveal endpoint, application, and compliance insights with both high-level and detailed views so that IT can take action to improve employee experience in real time The Proactive IT DEX pack’s powerful analysis helps IT teams:

• Assess endpoint health and influence end-user experience
• Discover the issues most impacting employees
• Right-size physical and virtual systems based on performance