ABOUT US

Who we are? Our cover values and Approach…

CORE FEATURES

SILAH GULF PROFILE
OUR VISION AND CULTURE
BOARD MEMBERS
PERFORMANCE & EXPERTISE

Each of our unique partnerships is cultivated with consistency and trust through five core values: Integrity, Passion, Respect, Excellence, and Innovation.

Silah Gulf (Silah), is a premium, multi-award winning customer experience solutions provider headquartered in the Kingdom of Bahrain. Silah was launched in 2009 as a Joint Venture in the Middle East region by Bahrain’s eGovernment Authority and UK based Merchants (Dimension Data) and has operations in Bahrain, Kuwait, and Saudi Arabia.

We are a gateway to a network of BPO, training, consulting and technology experiences and best practice that spans the globe. Our operational centers expand from the GCC to South Africa offering multilingual capability and various skill sets supporting our client contact experiences.

We are customer experience specialists with 30 years of success in customer management, over 3,000 contact center projects delivered worldwide and a network of 5,000 skilled people. In the GCC we operate with a workforce of over 800 professionals supporting clients throughout the region in Telecom, Banking, Government, Retail, FMCG and Travel industry.