IBM iX - Cloud Consulting Company
IBM iX
Join us at Forrester CX EMEA on May 10-11, where IBM is a platinum sponsor
We put customer experience at the center of your business With deep expertise in experience strategy and design, data and analytics and platform consulting and implementation harnessing best-in-class solutions, we help you drive transformation across the customer lifecycle, spanning marketing, commerce, sales and service
Balancing user, business and societal needs using business design to inform our insight-led and outcomes-driven approach
Leveraging AI, data analytics, IBM Watson® and other innovative technologies to deliver contextual, data-driven experiences
We offer a consult-to-operate, end-to-end approach spanning strategy, design, development and operations
We have trusted technology implementation abilities and accelerators, for our own solutions and for our long-standing partners like Adobe, Salesforce and SAP CX
Learn more about our partnerships Meet the demands of the experience era to drive growth and build trust and loyalty
Wimbledon teams up with IBM iX to drive AI-powered solutions See how we did it
The 11th annual State of Salesforce report identified four key trends that offer insights into how industry leaders are driving innovation and business value with Salesforce
IBM ranked a leader in the 2022 IDC MarketScape Vendor Assessment Read the report excerpt (PDF, 244 KB) Organizations that elevate CX transformation to the status of a formal business priority reported 3x higher revenue than those that did not ¹ 60% of the CEOs leading the most financially successful organizations say that delivering better customer experiences are among their highest priorities in the next 2 to 3 years ²
IBM iX helps the world’s most influential companies create experiences, products and services that reinvent their relationships with customers and employees
We are a platform-agnostic digital commerce services provider, delivering consulting, implementation and operations services to help clients deliver seamless omnichannel buying experiences
We help companies transform their end-to-end marketing across people, process and platforms to reflect the needs of customers, employees and citizens—designing and delivering personalized experiences powered by data, AI, marketing technology and operations
Learn about marketing transformation Customers and employees demand better experiences From contact center to field service, we help modernize service operations so companies in any industry can create personalized experiences that drive revenue, maximize business value and increase customer loyalty
Buyer and seller expectations have changed We help companies create digital-first sales and revenue operations through data-and AI-driven strategies that drive top-line growth, foster loyalty and connect sales, service and marketing
View Power CX with SAP
Create connected commerce, marketing, sales and service experiences across the customer journey fueled by real-time business data with SAP Customer Experience (CX) and CRM solutions
Web Development
Software Development
Web Design
Digital Marketing
