CargoSteps is a platform for automated backloads in B2B express and courier logistics built on a cross-company real-time track & trace solution that provides proactive status updates. Processes with SMEs in logistics are very time and cost-intensive. The need for transparency and real-time status updates of shipments in the time-critical express and courier market is very strong. Also, 95% of the car to van-sized vehicles in this market are driving back empty after delivering a shipment, because those SMEs have only a small regional network that provides them with jobs and with the high pace in this time-critical market, they can't organize backloads in time. An essential USP of CargoSteps is the cross-company functionality with multiple parties of every size.

Small companies usually have no system at all for their daily work and medium-sized companies in this market have only isolated solutions that can't be used with their partners and subcontractors. With CargoSteps they can work with any company worldwide in less than 2 minutes. This opens completely new possibilities like the automated marketplace for backloads which you only have with slow and time uncritical general cargo shipments for big trucks with a minimum shipment size of one pallet. Everything below that gets ignored. CargoSteps, on the other hand, focuses on shipment sizes usually below a pallet but doesn't exclude any larger shipments. With CargoSteps'​ marketplace companies can improve their turnover by about 50% while improving their service and freeing resources with the track & trace solution.