Robert Church and Noel Roberts, the two Aria Solutions’ founders, have always been passionate about helping companies become more customer-centric. In 1997, they established Aria Solutions and became the first Genesys system integrator in North America. Since then, Aria has gained a strong reputation for its Genesys expertise specializing in system integration, agent technology, omnichannel capabilities, CRM, WFM, and operational analytics.

To date, the two founders never lost focus on their customers. That approach has allowed them to expand their offerings to include Salesforce and Amazon Connect platforms.

At Aria, we believe everyone should have a great customer experience – regardless of industry, organization size or channel. We are here to collaborate and solve business and technology problems with you, so you can sleep better at night. Our enthusiastic and highly experienced team can break down the silos and ensure you have a unified customer engagement solution.