Call tracking software helps you determine the most effective avenues of advertising for your company
Is it the billboard on Main Street? The ad spot placed on the busiest rush hour radio station? Or is it the pay-per-click advertisements on Google?
With call tracking, quickly find out which of your advertising campaigns brings in the most calls
Once armed with that information, you can make informed decisions on how to spend your marketing budget

Call tracking software from Caller Insight runs off a web-based user interface, allowing you to log in and check reporting from any Internet-connected device
Compare campaigns, test advertising campaigns, listen to call recordings, and more, all from the Caller Insight call tracking platform

Monitor Your Teams, Manage Your Business.

Determine the productivity levels between various departments with the help of individual toll-free and local numbers
Audit inbound sales and customer support calls with the help of call recordings and real-time metrics

Kickstart or Overhaul Your Clients’ Ad Campaigns.

Track client ad campaign performance in real time from beginning to end
Sub-accounts provide your clients access to the data and results from their campaigns while white-labeling keeps your branding consistent in their eyes

Manage and Maximize Your Marketing Budget.

Use call tracking to help monitor the return on investment from your marketing campaigns
Detailed data provides proof and ensures higher-ups that they’re making good use of the marketing budget

Real time call reporting displays a breakdown of the number of calls made by campaign or state, average call duration, minute usage, time of day, day of the week, or disposition

Toll-Free & Local Numbers

Both toll free numbers and local area code numbers are available for purchase directly from the manager’s dashboard
Keep your caller ID pool updated for the best results!

SMS & Email Alerts

If you miss a call, receive an instant alert to your cell phone and email inbox
Make sure you never again miss the opportunity to call a prospect back immediately!
If you run PPC ads on Google Adwords, Bing, or Yahoo, keyword call tracking gives you the power to know the keyword your caller searched before calling

Detailed call logs gather data for each call that comes into your center
Find out the caller’s information, the campaign it came from, which agent took it, and the call duration

Call recordings are an important aspect in quality control and training
Caller Insight saves call recordings for 30 days and allows you to save them to your own computer to keep

SAY GOODBYE TO LOST MARKETING DOLLARS

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