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Remote Monitoring and Management Software
Decision Support:Rules-Based Workflow
Remote Monitoring and Management:Remediation Management
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Patch Prioritization
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Decision Support
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Monte Carlo Simulation
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Rules-Based Workflow
Sensitivity Analysis
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MES
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Modeling & Simulation
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For Education
Preventive Maintenance
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VPN
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Business Continuity
Encryption
Backup Log
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Compression
Continuous Backup
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Local Server Options
Multiple System Support
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Secure Data Storage
Web Access / Restoration
Help Desk
Reporting/Analytics
Self Service Portal
Interaction Tracking
Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
Ticket Management
Workflow Configuration
Call Center Management
Network Monitoring
Alerts / Escalation
Automated Routing
Email Integration
IT Asset Management
Macros/Templated Responses
Multi-Channel Communication
Service Level Agreement (SLA) Management
IT Management
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IT Asset Management
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Service Catalog
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Project Management
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Release & Deployment Management